1. Introduction

Dream Cleaning Team Ltd (“we”, “our”, “us”) is committed to protecting your personal data in accordance with UK GDPR. This policy explains what information we collect, how we use it, and your rights.

2. Information We Collect

We may collect the following information when you contact us or use our services:

• Full name

• Email address

• Phone number

• Address and postcode

• Service details

• Payment information (where applicable)

• Website usage data (cookies, analytics)

3. How We Use Your Information

We use your information to:

• Provide cleaning services

• Process quotes and bookings

• Communicate with you

• Improve our services and website

• Maintain internal records

• Comply with legal requirements

We do not sell or share your information with third parties for marketing purposes.

4. Legal Basis for Processing

We process your data based on:

• Contract (to provide the service)

• Consent (when you submit a form)

• Legitimate interest (business operation)

• Legal obligations

5. Data Storage & Security

Your information is stored securely. We take appropriate technical and organisational measures to protect your data from unauthorised access.

6. Sharing Your Information

We only share data with:

• Payment processors

• Service providers working on our behalf

• Legal or regulatory authorities when required

7. How Long We Keep Your Data

We retain your information only as long as necessary to provide our services or comply with legal requirements.

8. Your Rights Under UK GDPR

You have the right to:

• Access your data

• Request correction of incorrect information

• Request deletion of your data

• Restrict or object to processing

• Withdraw consent at any time

Requests can be made via our contact page.

9. Cookies

Our website may use cookies to improve user experience and analytics. You can disable cookies in your browser settings.

10. Contact Us

For any questions about this Privacy Policy or your personal data, contact us via our website.